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“Sometimes success is defined in terms of making progress toward strategic goals, but often success is simply the repeated, periodic achievement of some levels of operational goal (e.g. zero defects, 10/10 customer satisfaction, etc.).” – KPI definition via Wikipedia KPIs normally apply to manufacturing, business processes, marketing, supply, IT etc…. but it’s worth considering a few […]
Seven things to do that are better than drifting through life in a morbid haze of underachievement and denial.
I’ve thought long and hard about how much to write, how much to reveal. But ultimately, through this part of the website I’m asking people to be honest with me about their problems – how can I expect that if I’m not willing to do the same?